Customer Service Advisor

OMGkPop; Greater Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a fast-paced team as a Customer Service Advisor in Stockport, where you'll deliver exceptional service and support a diverse customer base. This permanent, full-time role offers opportunities for career development and training in a supportive environment.

Qualifications

• Experience in customer service, sales administration, or order processing is advantageous.

Responsibilities

• Deliver best-in-class service to a diverse customer base.
• Handle orders, resolve enquiries, and manage communications.
• Maintain accurate CRM records and assist with admin duties.

Skills

Organisational Skills

Communication Skills

Job description

OMGkPop Bredbury, England, United Kingdom

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OMGkPop Bredbury, England, United Kingdom

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Job Title: Customer Services Advisor

Salary: £25,000 - £30,000 per annum, dependent on experience

Job Location: Stockport

Job Type: Permanent

Posted: 07/05/25

This Customer Services Advisor role is a fantastic opportunity to join a fast-paced, high-volume environment as part of a supportive and friendly team based in Stockport. Reporting to the Finance Director, with day-to-day direction from the Customer Services Manager, you will be responsible for delivering best-in-class service to a diverse customer base.

Working as part of the wider Customer Services and Order Processing team, you will be at the heart of operationshandling orders, resolving enquiries, managing communications, and ensuring a smooth and professional service across all touchpoints. This is a permanent, full-time role suited to someone who thrives in a dynamic setting and enjoys providing top-tier customer support.

Youll liaise with multiple internal departments including Finance, Transport, and IT, ensuring everything from sales orders to delivery logistics is handled efficiently. Key tasks also include maintaining accurate CRM records, supporting marketing efforts with promotional materials, keeping the trade counter and showroom presentable, and assisting with a range of admin duties as needed.

As someone with strong organisational and communication skills, youll enjoy being a key part of a collaborative team that values initiative and professionalism. Experience in customer service, sales administration, or order processing would be a strong advantage.

This role offers a fantastic opportunity for long-term career development and training in a growing business where hard work and dedication are recognised and rewarded.

Interviews will take place over the next two weeks. The closing date for applications is 16th of May 2025.

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role. By applying for this role, you accept our Terms and Privacy Policy, which can both be found on our website. We take the security of personal data very seriously, and by applying for this role you consent that we may hold your personal data on our database (CRM) for recruitment purposes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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