Customer Service Advisor

Staging It; City of Edinburgh; On-site; Full time

Job summary

A leading company in Edinburgh is seeking a Customer Service Advisor for a temporary 3-month position. The role involves taking calls, supporting customers, and coordinating with engineers. Ideal candidates should have prior experience and be available immediately.

Qualifications

• Previous customer service experience required.
• Available immediately.

Responsibilities

• Taking incoming calls from tenants & customers.
• Supporting customers and reporting issues.
• Arranging for engineers to attend and complete work.

Skills

Customer Service

Job description

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Customer Service Assistant (3 months)

Full time - 5 days per week on site in Leith

£12.50 per hour + holiday pay

I am currently partnered with one of Edinburgh's most well-known housing associations to recruit a temporary Customer Service Assistant for a 3-month period.

Job Responsibilities include:

1. Taking incoming calls from tenants & customers.
2. Supporting customers and reporting issues.
3. Arranging for engineers to attend and complete work.
4. Ad-hoc office duties.

To be considered, you must be available immediately, have previous customer service experience, and demonstrate commitment to the role.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent roles. We are committed to diversity, equity, and inclusion. Suitable candidates with similar qualifications and experience are encouraged to apply. Pay rates depend on experience and qualifications.

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Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Administrative and Support Services