Customer Service Advisor

TN United Kingdom; Bathgate; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor in Bathgate to provide exceptional support in a modern office environment. This role offers the chance to start immediately, with full training provided. You'll be responsible for managing customer queries and orders, utilizing tools like Microsoft Office and SAP. Ideal for those looking to kickstart their career in customer service, this opportunity could lead to a permanent position for the right candidate. Join a supportive team and make a difference in customer satisfaction!

Benefits

Weekly pay

Site parking

Immediate start

Full training provided

Qualifications

• Experience in customer service or administration is desirable.
• Proficiency in using Microsoft Office and SAP is beneficial.

Responsibilities

• Handle customer queries, orders, and complaints via email and phone.
• Support the customer service team during peak periods.

Skills

Strong written and verbal communication skills

Good IT skills

Attention to detail

Proactive and professional attitude

Tools

Microsoft Office

SAP

Job description

Customer Service Advisor – Bathgate, West Lothian

Working Hours: Monday – Friday: 9.00AM – 5.00PM

People Solutions are currently recruiting for a Customer Service Advisor to join our client based in Bathgate.

This is a great opportunity for someone looking to start immediately in a supportive and modern office environment. The position is initially temporary with the potential to become permanent for the right candidate.

Benefits:

• Weekly pay
• Site parking
• Immediate start
• Full training provided

Day-to-Day Responsibilities:

• Handling customer queries, orders, and complaints primarily via email, with some telephone contact
• Using SAP and Microsoft Office for data entry and customer information management
• Supporting the wider customer service team during peak periods
• Assisting with export-related queries (knowledge desirable but not essential)

Skills Required:

• Strong written and verbal communication skills
• Good IT skills, with experience using Microsoft Office
• Excellent attention to detail and ability to manage multiple tasks
• A proactive and professional attitude

Desirable Experience:

• Previous customer service or administrative experience
• SAP experience
• Export knowledge

Training:

Full training will be provided on all systems and procedures.

Contact:

If you are ready to take on this exciting opportunity, apply today by clicking the link below or contact our recruitment team to learn more.