Customer Service Advisor

JR United Kingdom; Aylesbury; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading worldwide insurance company is seeking an Insurance Advisor in Aylesbury. This role offers full training and the chance to gain industry-recognised qualifications, making it perfect for both school leavers and those with previous office experience. Join a supportive team and enjoy a comprehensive benefits package.

Benefits

Comprehensive training

Clear progression path

Funded industry qualifications

Healthcare plan

Retail discounts

Gym membership deals

Qualifications

• Confident communicator with excellent phone manner.
• Eager to learn and grow within a supportive team.
• Ambitious and enthusiastic with a desire to progress.

Responsibilities

• Supporting customers with new insurance enquiries.
• Providing tailored advice on insurance products.
• Handling policy renewals and mid-term adjustments.

Skills

Communication

Customer-focused

Proactive approach

Ambition

Job description

Social network you want to login/join with:

An exciting opportunity has arisen to join a worldwide insurance company as an Insurance Advisor in their Aylesbury office. This role is ideal for someone looking to build a long-term career in insurance—whether you're a confident school leaver or have previous office experience and are ready for your next step.

You'll receive full training, ongoing support, and the opportunity to gain industry-recognised qualifications.

Key Duties:

• Supporting customers with new insurance enquiries and policy selection
• Providing advice on suitable insurance products tailored to individual needs
• Handling policy renewals and mid-term adjustments
• Answering queries by phone and email with professionalism and empathy
• Building strong relationships with customers by delivering outstanding service
• Ensuring all documentation and customer details are recorded accurately

What we’re looking for:

• A confident communicator with excellent phone manner and etiquette
• Customer-focused, with a helpful and proactive approach
• Eager to learn and grow within a dynamic and supportive team
• Ambitious and enthusiastic – with a desire to progress your career

What you’ll get:

• Salary between £25,000 - £27,000
• Comprehensive training and clear progression path
• Funded industry qualifications
• Healthcare plan, retail discounts, gym membership deals, and more

This is a fantastic opportunity to launch or grow your career with a globally respected organisation that truly puts people first.