Customer Service Administrator Tlnt1_Ni

Randstad Uk Holding Limited; Belfast City District; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Employee assistance programme

High street discounts available

Enhanced holiday parking

Job summary

Randstad Care in Belfast (BT3) is seeking a Customer Service Administrator on a temporary basis to support a global distribution firm. You will process orders, assist Account Managers and ensure smooth operations in a structured environment.

This role offers weekdays only (8.30am-4.30pm or 9am-5pm), a £26,000 per annum pro rata salary, and opportunities for training and development in a friendly, inclusive team based in the Duncrue area.

Qualifications

• More than 6 months experience in customer service and administration.
• Candidates MUST drive and have access to a car for commuting.
• Excellent communication and attention to detail.
• Strong organisational and multitasking abilities.
• Professional, calm under pressure.

Responsibilities

• Processing customer orders from start to finish, including entering orders and invoicing.
• Providing support to internal and external Account Managers across all product lines.
• Keeping customers updated and handling day-to-day questions and clarifications.
• Following up on open orders, payments or any outstanding issues.
• Working closely with Business Development Managers and the Logistics team to ensure smooth operations.
• Maintaining a professional and helpful approach to enhance the customer experience.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Multitasking

Reliability

Job description

Randstad has an exciting opportunity available for a Customer Service Administrator to join the team at a global market-leading distribution firm in Belfast (BT3). Join the team as a Customer Service Administrator, providing essential cover within a structured and inclusive environment. You will ensure customer orders run smoothly from start to finish while supporting sales teams.. Benefits £26,000 per annum pro rata. Standard Monday to Friday hours with no weekend work required. Temp role. Choice of working 8.30am-4.30pm or 9am-5pm. A friendly and inclusive working environment. Opportunities for training and professional development. Conveniently based in the Duncrue area of Belfast. Employee assistance programme High street discounts available Requirements More than 6 months experience in a customer service & administration role. Specific industry experience is preferred (but not essential). Candidates MUST drive and have access to a car for commuting purposes. Proven ability to stay calm, professional and focused when things get busy. Exceptional communication skills and a passion for helping people. High level of attention to detail and a care for getting things right. Strong organisational skills and the ability to handle several tasks at once. Reliable and comfortable working within a structured, service-focused environment. Responsibilities Processing customer orders from start to finish, including entering orders and invoicing. Providing support to internal and external Account Managers across all product lines. Keeping customers updated and handling day-to-day questions and clarifications. Following up on open orders, payments or any outstanding issues. Working closely with Business Development Managers and the Logistics team to ensure smooth operations. Maintaining a professional and helpful approach to enhance the customer experience. Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing. Benefits: enhanced holiday parking available