Office Administrator - Belfast

thyssenkrupp Elevator; Belfast City District; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

34 days holiday

Company pension

Health cash plan

Life Assurance 4x salary

Wellbeing apps

Gym membership

Enhanced maternity/paternity

Salary sacrifice (Electric Cars)

Cycle2Work

Long service award

Employee Assistance Programme

Refer a friend scheme

Job summary

thyssenkrupp Elevator in Belfast is seeking an organised Office Administrator to provide day-to-day administrative support to the team, ensuring smooth running of daily procedures.

You will handle mail, calls, service scheduling for engineers, raise purchase orders, close work orders, and maintain files while delivering excellent customer service.

The role offers a competitive salary, 34 days holiday, a generous pension, health benefits, and ongoing opportunities within a global mobility leader.

Qualifications

• Experience in an administrative role.
• Strong organisational and communication skills.
• Customer service and problem-solving abilities.
• Ability to work to deadlines.
• Proficiency in Microsoft Office.

Responsibilities

• Manage day-to-day administration tasks including incoming/outgoing mail, calls and queries.
• Assist in creation and maintenance of service schedules for engineers.
• Log calls and despatch engineers.
• Assist with client requests and upload worksheets as required.
• Close work orders.
• Raise purchase orders.
• Organise and collate files and documents.
• Print, scan and copy documents.
• Assist with other ad hoc tasks as required.

Skills

Administration experience

Teamwork

Communication

Problem-solving

Customer service

Organisational skills

Positive attitude

Tools

Microsoft Office

Job description

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

We are looking for an organised Administrator to join our Belfast team, to provide day to day administrative support to by undertaking a wide variety of business administrative duties ensuring all daily procedures run smoothly.

As an Office Administrator, your day to day will include:

• Manage all day-to-day administration task including, incoming/outgoing mail, calls and queries
• Assisting in the creation and maintenance of service schedules for engineers
• Logging calls and despatching engineers
• Assisting with client requests internal and external, including upload of worksheets where required and providing additional administrative support
• Closing work orders
• Raising purchase orders
• Organising and collating files and documents
• Printing, scanning and copying documents
• Assist with other ad hoc tasks as required

• Experience working in an administration role
• Highly motivated and hardworking
• Positive attitude and effective communicator
• Strong organisational and administrative skills
• Competency for working independently and as part of a team
• Capable of working to deadlines
• Demonstrated exceptional customer service and problem-solving skills
• Proficiency in Microsoft Office

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme