Trainee Administrator

SHIRE UK LTD; Bromsgrove; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Full training

Competitive salary

Pension & holidays

Job summary

SHIRE UK LTD in Bromsgrove is seeking a motivated and organised Trainee Administrator to provide support across projects and day-to-day operations. This is an excellent opportunity to develop administrative skills with full training provided.

No prior experience required. The role involves handling calls and emails, managing records, coordinating site visits and ensuring tasks are completed accurately and on time. A proactive team player is preferred.

Qualifications

• Reliable and keen to learn.
• Confident communicating by telephone and email.
• Comfortable using computers and learning new systems.
• Professional and courteous with colleagues and external contacts.
• A proactive team player with good initiative.

Responsibilities

• Providing general administrative support, including telephone calls, front of house and typing.
• Handling telephone and email enquiries, responding where appropriate and directing queries to the relevant personnel.
• Monitoring inboxes and distributing enquiries.
• Setting up and allocating new enquiries and jobs in line with internal processes.
• Maintaining accurate records on internal and external databases throughout projects and jobs.
• Uploading and extracting work-in-progress information, service level agreement reports and other documentation.
• Coordinating site visits.
• Completing work accurately, efficiently and in line with internal processes and timescales.

Job description

Trainee Administrator

Bromsgrove

We are looking for a motivated and organised Trainee Administrator to provide support across projects and day-to-day operations. This is an excellent opportunity to develop administrative skills within a professional environment, with full training provided.

Key Responsibilities

• Providing general administrative support, including telephone calls, front of house and typing.
• Handling telephone and email enquiries, responding where appropriate and directing queries to the relevant personnel.
• Monitoring inboxes and distributing enquiries.
• Setting up and allocating new enquiries and jobs in line with internal processes.
• Maintaining accurate records on internal and external databases throughout projects and jobs.
• Uploading and extracting work-in-progress information, service level agreement reports and other documentation.
• Coordinating site visits.
• Completing work accurately, efficiently and in line with internal processes and timescales.

We Are Looking for Someone Who Is:

• Reliable and keen to learn.
• Confident communicating by telephone and email.
• Comfortable using computers and learning new systems.
• Professional and courteous with colleagues and external contacts.
• A proactive team player with good initiative.

No previous administrative experience is essential. Full training and support will be provided.

What We Offer:

• Full training and ongoing development
• Competitive salary
• Pension, holiday entitlement and supportive team.