Customer Service Administrator

Ethero Strategic Staffing; Telford; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Good package

Job summary

Ethero Strategic Staffing is recruiting for a part-time Customer Support Administrator in Telford. The role is 2 days per week (Thursday and Friday), 08:30–17:00, with a good package.

The successful candidate will carry out admin tasks, support customer-focused analyses, assist the Customer Support Manager on projects, and help with product testing and sales data collation. FMCG experience and driving licence are preferred.

Qualifications

• Excellent written and verbal communication skills.
• Experience dealing with internal and external customers.
• Ability to multi-task and prioritise tasks.
• Proficient in Microsoft Office applications.
• Demonstrate initiative in a fast-paced environment.
• Hold a current valid driving licence.
• Experience in FMCG is desirable.

Responsibilities

• Carry out administration tasks such as packing samples, posting, printing and binding.
• Provide customer/product portfolio analysis support, including competitor landscape analysis.
• Support the Customer Support Managers with group projects.
• Carry out regular product testing.
• Collate and analyse sales data.

Skills

Communication

Customer service

Multi-tasking

Driving licence

Initiative

Tools

MS Office

Job description

Customer Support Administrator

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Telford

2 days per week (Thursday & Friday)

08:30 - 17:00

Good package

If you would like to work in a positive and upbeat office and for a global manufacturer who are focused on quality & sustainability, this is the part time admin support role for you.

Job Role / Duties

• Carry out administration tasks such as packing samples, posting, printing and binding
• Provide customer/product portfolio analysis support such as looking at the competitor landscape
• Support the Customer Support Managers with group projects
• Carry out regular product testing
• Collate and analyse sales data

To Be Considered You MUST

• Possess excellent written & verbal communication skills
• Be experienced in dealing with internal and external customers
• Be able to multi-task
• Be able to use Microsoft Office proficiently
• Possess initiative
• Have a current, valid driving licence
• Have worked within an FMCG organisation ideally

This role is UK based and does NOT have sponsorship opportunity