Customer Service Administrator

Elevation Recruitment Group; Rotherham; On-site; GBP 18,000 - 25,000; Full time

Job summary

A successful Rotherham-based business is seeking a Customer Service Administrator to join their growing team. In this role, you will provide essential support to customers and manage product inquiries, ensuring high levels of customer satisfaction. The position offers training, and benefits include 28 days holiday per year and free parking.

Benefits

28 days holiday per annum

Free parking

Qualifications

• Experience in manufacturing or engineering preferred.
• Training on company products provided.

Responsibilities

• Providing support to customers, installers, and end-users via email and telephone.
• Providing accurate advice on company product ranges and resolving product inquiries.
• Helping to maintain and update the company database.

Skills

Excellent customer service skills

Confidence in handling high volumes of calls

Proficiency in Microsoft Office programs

Job description

Customer Service Administrator

• 28 days holiday per annum
• Free parking

Elevation Recruitment Group is excited to be working with a successful, Rotherham-based business, seeking a Customer Service Administrator to join their growing team.

As a Customer Service Administrator, your duties will include:

• Providing support to customers, installers, and end-users via email and telephone
• Providing accurate advice on all company product ranges, including resolving product inquiries
• Helping to maintain and update the company database

The ideal candidate will have:

• Experience in manufacturing or engineering is preferred, but full training on company products will be provided
• Confidence in handling high volumes of calls
• Excellent customer service skills
• Proficiency in Microsoft Office programs