Client Services Administrator

Gibson Hollyhomes; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading firm in Manchester is looking for a Client Services Administrator to deliver exceptional customer service. The role focuses on providing support to clients, answering calls professionally, and managing travel arrangements. Ideal candidates will have a background in reception or hospitality and strong communication skills.

Qualifications

• Experience in Reception, Hospitality, or Customer Service.
• Ability to provide 5-star service to clients.
• Excellent written and verbal communication.

Responsibilities

• Provide high levels of Customer Service to all visitors and guests.
• Answer all calls in a professional and efficient manner.
• Organise international travel and accommodation.

Skills

Customer Service

Communication

Multitasking

Organizational Skills

Microsoft Office

Job description

My client are a global firm who are looking for a Client Services Administrator to join their team in Manchester. The successful candidate will be responsible for providing 5-star Customer Service to all clients.

The ideal candidate will need strong customer service and client facing skills, gained from either Reception, Hospitality or Call Centre environments.

As a Client Services Administrator your duties will include:

• Provide high levels of Customer Service to all visitors and guests
• Answer all calls in a professional and efficient manner
• Book meeting and conference rooms
• Organise international travel and accommodation
• Develop relationships with key stakeholders

As a Client Services Administrator you will have the following skills:

• Previous experience working in Reception, Hospitality or Customer Service
• Previous experience providing a 5-star services to clients
• Excellent written and verbal communication skills
• Highly proficient on Microsoft Office
• Highly organised with the ability to multitask

Working Hours – Sunday 8am – 4pm and Monday – Thursday 8:30am – 4:30pm

This role requires candidates in the office Tuesday and Wednesday

Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.

If you would like to be considered, please email a copy of your CV to [e-mail]