Customer Service Administrator

Confidential; Oxford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Planet Recruitment are looking for a Customer Service Administrator to join our client based in Oxfordshire. The role requires providing high-quality telephone and administrative support in a friendly, professional manner.

You will answer queries via phone and email, log them on the internal database, and liaise with other departments and engineers. The role may become permanent after probation.

Hours are Monday to Friday, 08:00–17:00, with a site just outside Oxford accessible by bus.

Responsibilities

• Dealing with customer queries via telephone and email
• Logging customer queries on internal database
• Liaising with internal departments and construction engineers & contractors
• General administrative duties

Job description

Planet Recruitment are looking for a Customer Service Administrator to join our client based in Oxfordshire.

This position is available to start immediately.

The purpose of the Customer Service Administrator role is to provide high-quality telephone and administrative services in an efficient, friendly and professional manner.

This position has the possibility of turning into a permanent position following a successful period of probation.

Duties of the role:

• Dealing with customer queries via telephone and email
• Logging customer queries on internal database
• Liaising with internal departments and construction engineers & contractors
• General administrative duties

The site is based just outside of Oxford and is commutable by bus.

Hours :

Monday to Friday 08:00am - 17:00pm

Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.