Administrator

Confidential; Uxbridge; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Zusammenfassung

Confidential in Cowley, Uxbridge is seeking a Customer Service Administrator to join a busy team on a temporary to permanent basis. The role focuses on delivering excellent customer service, handling enquiries, and coordinating engineer appointments.

Ideal candidates will have solid administration experience, strong communication skills, and proficient IT capabilities. Immediate start available with a supportive, friendly environment.

Qualifikationen

• Previous customer service and administration experience.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Ability to prioritise workload in a fast-paced environment.
• Proficient IT skills, including Microsoft Office.

Aufgaben

• Respond to customer enquiries via telephone and email.
• Handle and resolve customer complaints professionally and efficiently.
• Schedule engineers and coordinate appointments.
• Liaise with internal teams to ensure timely project completion.
• Update customer records and maintain accurate system information.
• Support the wider team with administrative tasks.
• Provide excellent customer service at all times.

Kenntnisse

Customer service

Administration

Communication skills

Microsoft Office

Attention to detail

Tools

CRM system

Jobbeschreibung

Customer Service Administrator

Location: Cowley, Uxbridge
Salary: 12.71 per hour
Hours: Monday to Friday, 9:00am to 5:00pm
Contract: Temporary to Permanent
Start Date: ASAP

About the Role

Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.

Key Responsibilities

• Responding to customer enquiries via telephone and email
• Handling and resolving customer complaints professionally and efficiently
• Scheduling engineers and coordinating appointments
• Liaising with internal teams to ensure work is completed on time
• Updating customer records and maintaining accurate system information
• Managing administrative tasks and supporting the wider team
• Providing excellent customer service at all times

Skills and Experience

• Previous customer service and administration experience
• Excellent communication skills, both written and verbal
• Strong organisational and time management skills
• Ability to prioritise workload and work in a fast-paced environment
• Good IT skills, including Microsoft Office
• Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential

Benefits

• Monday to Friday working hours
• Opportunity to join a reputable construction company
• Temp-to-perm opportunity
• Supportive and friendly working environment
• Immediate start available

  The Adecco Group UK & Ireland is an Equal Opportunities Employer.