Customer Service Administrator

Cameo Consultancy; England; On-site; GBP 24,000 - 26,000; Full time

Job summary

A consulting firm is seeking a Customer Service Administrator to join their busy service team in Buckingham. This permanent, full-time role offers a salary between £24,500 and £26,000. Responsibilities include providing high customer service levels, maintaining the database, and assisting with service administration. The ideal candidate should possess excellent communication skills, administration experience, and a methodical approach to managing tasks. Enjoy benefits such as private healthcare after probation and 22 days holiday plus bank holidays.

Benefits

22 days holiday plus bank holidays

Private healthcare after six months

Training, support, and development

Qualifications

• Administration experience within an office environment.
• Methodical and organised approach to managing multiple tasks.
• Solid IT skills including proficiency in MS Office.

Responsibilities

• Be the first point of contact for customers.
• Provide high levels of customer care via phone and email.
• Liaise with customers to resolve queries efficiently.

Skills

Methodical approach to managing workload

Administration experience in an office

Solid IT skills including MS Office

Excellent communication skills

Organised approach to work

High levels of accuracy

Adaptable in a changing environment

Job description

We have only the best roles at Cameo Consultancy

• J6952_1767717820 : Customer Service Administrator

Customer Service Administrator

• Reference: J6952_1767717820
• Job Type: Permanent
• Industry: Admin and Secretarial

As Customer Service Administrator you will join a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £24,5000 and £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

• Be first point of contact for customers
• Providing high levels of customer care over the phone and via email
• Liaise with customers, resolving any queries quickly and efficiently
• Generate system based quotes and invoices
• Support with coordinating service administration
• Contact customers to confirm proposed dates and obtain order numbers for scheduled work
• Maintain database all customer records

Skills Required for the Customer Service Administrator:

• Methodical approach used to managing a busy workload
• Administration experience within an office environment
• Solid IT skills including MS Office
• Excellent communications skills
• Organised approach to work, able to work on multiple tasks at the same time
• High levels of accuracy and attention to detail
• Adaptable in a changing environment

What's in it for you?

• A salary of between £24,500 and £26,000
• Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
• 22 days hol +bank hols, increasing with service
• Training, support and development
• Working for a successful, established business
• Private healthcare for you and your family after six month probation

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