Customer Service & Administration Specialist – Logistics (12-Month FTC)

Culina Group; Market Drayton; On-site; GBP 23,431 - 28,638; Full time

Benefits offered by this job

Annual Leave – 28 days inclusive of bank holidays

Contributory Pension Scheme

Life Assurance

Wellness Programme

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

A leading logistics company in the UK is looking for a Customer Service Administrator on a 12-month fixed-term contract. The role involves supporting day-to-day customer service administration, resolving queries, and providing contract support in a fast-paced environment. Ideal candidates are reliable, adaptable, and possess good computer skills, including Microsoft Office and SAP. This position offers a yearly salary of £26,035 along with benefits such as 28 days annual holiday and a pension scheme.

Qualifications

• Experience in customer service is preferable but not essential.
• Flexibility with shift patterns based on business needs.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide outstanding contract support and customer service.
• Answer calls for both internal and external personnel.
• Resolve customer and client queries.
• Collate data for client KPI packs and reports.

Skills

Flexibility

Customer service skills

Computer literacy

Problem-solving

Geographical knowledge

Reliable and conscientious attitude

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

SAP

Job description

A leading logistics company in the UK is looking for a Customer Service Administrator on a 12-month fixed-term contract. The role involves supporting day-to-day customer service administration, resolving queries, and providing contract support in a fast-paced environment. Ideal candidates are reliable, adaptable, and possess good computer skills, including Microsoft Office and SAP. This position offers a yearly salary of £26,035 along with benefits such as 28 days annual holiday and a pension scheme.