Logistics Customer Service Admin - Temp to Perm

Adecco; Lambourn; On-site; GBP 26,000 - 30,000; Full time

Job summary

Adecco is recruiting a Customer Service Administrator in Lambourn for a temporary-to-permanent role. You will support client relationship managers, process orders, and manage shipping and invoicing tasks in a busy logistics environment.

The role runs Monday to Friday, 9:00 am to 5:30 pm, with an hourly pay of £13.33. You must be able to drive and have transport due to location. This is a pathway to permanent employment after 12 weeks.

Qualifications

• Strong organisational and time management skills.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Good numeracy skills.
• Confidence to raise concerns and escalation issues.
• A practical, solutions-focused mindset.
• Ability to work independently and collaboratively within a team.
• Professional telephone manner and experience maintaining accurate records.

Responsibilities

• Process and run customer orders.
• Distribute printed orders to warehouse teams and trays.
• Provide daily administrative support.
• Produce stock reports and complete authorised system adjustments.
• Process shipping labels and maintain shipping information.
• Close all orders with the correct costs prior to invoicing.
• Use shipping calculators to determine delivery and carrier costs.
• Assist in producing customer and operational KPI reports.
• Monitor daily order volumes and activity.
• Escalate changes in demand or workload to relevant stakeholders.
• Support operational teams in identifying resource and staffing requirements.
• Maintain regular communication with Client Relationship Managers and warehouse teams.
• Assist with customer charge sheets and invoicing processes.

Skills

Organisational skills

Attention to detail

Communication skills

Numeracy

Problem solving

Telephone manner

Record keeping

Tools

Excel

Outlook

CHESS

WMS

SharePoint

Job description

Adecco is recruiting a Customer Service Administrator in Lambourn for a temporary-to-permanent role. You will support client relationship managers, process orders, and manage shipping and invoicing tasks in a busy logistics environment.

The role runs Monday to Friday, 9:00 am to 5:30 pm, with an hourly pay of £13.33. You must be able to drive and have transport due to location. This is a pathway to permanent employment after 12 weeks.