Customer Service & Admin Specialist (SAP & Reporting)

Culina; Worsley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance

Employee assistance programme

Eye care vouchers

Job summary

Culina’s Great Bear site in Port Salford is hiring a Customer Service Administrator on a full-time permanent basis. The role is office-based with rotating early shifts and occasional weekend cover.

You will support day-to-day Customer Services administration, input orders in SAP, generate client reports, and liaise with internal teams to meet service levels. Proficiency in Excel, PowerPoint and Outlook is required.

Qualifications

• Excellent communication skills across internal and external stakeholders.
• Attention to detail and accuracy in administration and reporting.
• Ability to work in a fast-paced environment and meet client expectations.
• Conscientious, reliable and adaptable team player.

Responsibilities

• Answering emails for internal and external personnel.
• Problem solving for clients and internal departments.
• Meeting customer and client expectations.
• Resolving customer and client queries.
• Order keying on SAP.
• Maintain a high level of customer focus and provide reports for clients.

Skills

Communication

Attention to detail

Problem solving

Conscientious

Reliability

Adaptability

Geographical knowledge

Tools

SAP

Excel

PowerPoint

Outlook

Job description

Culina’s Great Bear site in Port Salford is hiring a Customer Service Administrator on a full-time permanent basis. The role is office-based with rotating early shifts and occasional weekend cover.

You will support day-to-day Customer Services administration, input orders in SAP, generate client reports, and liaise with internal teams to meet service levels. Proficiency in Excel, PowerPoint and Outlook is required.