Customer Service & Admin Apprentice — Growth Path

Cheshire College - South & West; Nantwich; Remote; GBP 16,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

23 days annual leave

Free tea and coffee

Free on-site parking

Friendly environment

Progression opportunities

Job summary

ROWLINSON PACKAGING LIMITED is seeking a Customer Service Advisor apprentice in Nantwich. You will learn on the job while supporting customers with product inquiries, deliveries, and account questions.

The role emphasizes quality service and effective multitasking in a small team. The apprenticeship includes on-the-job training at our Wardle site and a Level 3 Business Admin programme, with paid hours and structured development.

Qualifications

• GCSE in Maths (grade 4/C) required.
• GCSE in other subjects as applicable is helpful.
• Level 3 Apprenticeship in Business Admin training is provided.

Responsibilities

• Take customer calls and handle enquiries with a focus on quality service.
• Process orders and support delivery and account queries.
• Maintain accurate records and assist with data entry and reporting.

Skills

Customer care skills

Logical

Initiative

Non judgemental

Education

GCSEs (Maths 4/C)

Level 3 Apprenticeship in Business Admin

Job description

ROWLINSON PACKAGING LIMITED is seeking a Customer Service Advisor apprentice in Nantwich. You will learn on the job while supporting customers with product inquiries, deliveries, and account questions.

The role emphasizes quality service and effective multitasking in a small team. The apprenticeship includes on-the-job training at our Wardle site and a Level 3 Business Admin programme, with paid hours and structured development.