Customer Service & Sales Apprentice — Branch & Growth

Tf Solutions; Ledston; On-site; GBP 12,000 - 15,000; Full time

Job summary

TF Solutions, part of the Travis Perkins Group, is seeking a Customer Service Apprentice to join our branch team. You’ll be on the front line handling customer orders, answering the phone, stocking shelves and booking supplier deliveries.

You’ll gain warehouse experience and work with administration, with full training and a coach for 12 months. The role focuses on delivering the highest standards of service, being helpful and friendly, often building relationships with customers on a first-name

Qualifications

• This is a key customer facing role requiring strong interpersonal skills.
• Candidate will learn upsell opportunities and product knowledge.
• Ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Process customer orders at the branch.
• Answer customer calls and communicate with customers face to face.
• Keep stock and facing shelves, and book supplier deliveries.
• Gain warehouse experience and work with the administration team.

Skills

Customer service

Upselling

Adaptable

Resilient

Communication

Job description

TF Solutions, part of the Travis Perkins Group, is seeking a Customer Service Apprentice to join our branch team. You’ll be on the front line handling customer orders, answering the phone, stocking shelves and booking supplier deliveries.

You’ll gain warehouse experience and work with administration, with full training and a coach for 12 months. The role focuses on delivering the highest standards of service, being helpful and friendly, often building relationships with customers on a first-name