Customer Service Admin

The Best Connection Group Limited; Rugby; On-site; GBP 21,000 - 24,000; Full time

Job summary

The Best Connection Group Limited is seeking a customer service representative to support customers in a fast-paced warehouse environment. You will handle enquiries, coordinate with warehouse staff, and assist with order queries and delivery updates.

We value excellent communication, organisational skills, and a professional, customer-focused approach. Previous warehouse or customer service experience is desirable and will help you thrive in this busy setting.

Qualifications

• Excellent communication and organisational skills.
• A professional, customer-focused approach.
• Ability to work effectively in a busy warehouse setting.
• Strong attention to detail and problem-solving skills.
• Previous customer service is desirable.

Responsibilities

• Handle customer enquiries and provide professional support.
• Liaise with warehouse staff and other departments to ensure smooth daily operations.
• Assist with order queries, delivery updates, and issue resolution.
• Maintain accurate records and ensure timely communication with customers.
• Deliver a high standard of customer service in a fast-paced warehouse environment.

Skills

Communication

Organisational skills

Customer focused

Problem solving

Attention to detail

Job description

• Handle customer enquiries and provide professional support.
• Liaise with warehouse staff and other departments to ensure smooth daily operations.
• Assist with order queries, delivery updates, and issue resolution.
• Maintain accurate records and ensure timely communication with customers.
• Deliver a high standard of customer service in a fast-paced warehouse environment.

Candidate Requirements

• Excellent communication and organisational skills.
• A professional, customer-focused approach.
• Ability to work effectively in a busy warehouse setting.
• Strong attention to detail and problem-solving skills.
• Previous customer service is desirable.