Warehouse Administrator

Rhenus Logistics; Nuneaton; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

Rhenus Logistics in the United Kingdom is seeking an administrative support specialist to back warehouse operations. You will process and file delivery notes, goods-in records, and dispatch documents, while maintaining accurate inbound and outbound records.

The role supports daily operational reporting and works closely with shift managers to ensure timely updates. The ideal candidate will have strong IT skills (Excel and WMS), attention to detail, and experience in a warehouse/logistics

Qualifikationen

• Strong attention to detail and accuracy with data and records.
• Good organisational and time management skills for a fast-paced warehouse.
• Ability to prioritise tasks and multitask under pressure.
• Confident written and spoken communication.
• Proficient IT skills including Excel and warehouse systems.
• Problem-solving mindset with proactive approach to issues.
• Previous warehouse/logistics/3PL experience preferred.
• WMS experience is highly desirable.
• Familiarity with KPIs, SLAs, and customer-focused operations.
• GCSEs in English and Maths are required; additional logistics/admin qualifications desirable.

Aufgaben

• Provide administrative support to warehouse operations and maintain accurate records.
• Create, process, and file delivery notes, goods-in records, pick lists, and dispatch docs.
• Maintain inbound, outbound, and returned goods records.
• Support shift managers with daily operational reporting.
• Update WMS data including receipts, movements, adjustments, and despatches
• Investigate stock discrepancies and resolve per procedures
• Assist with cycle counts and stock takes, reporting variances
• Ensure data accuracy to meet customer and audit requirements
• Act as a key operational contact for customer queries on orders, stock, and deliveries
• Provide timely information to customers in line with SLAs
• Escalate issues or risks impacting service or accuracy
• Liaise with transport providers and planning teams for booking, despatch, and delivery
• Ensure despatch documentation is completed accurately and on time
• Support POD tracking and query resolution
• Ensure documentation aligns with procedures, customer requirements, and legal obligations
• Support compliance with Health & Safety and quality standards
• Maintain audit-ready records

Kenntnisse

Attention to detail

Organisational skills

Time management

Prioritisation

Communication (written & verbal)

IT proficiency (Excel & warehouse sys)

Problem solving

Warehouse/3PL experience

WMS knowledge

KPIs & SLAs understanding

GCSE English & Maths

Ausbildung

GCSEs in English & Maths

Additional logistics/admin qualifications (desirable)

Tools

Warehouse Management System (WMS)

Jobbeschreibung

• Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date
• Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation
• Maintain accurate records for inbound, outbound, and returned goods
• Support shift managers and supervisors with daily operational reporting.
• Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches
• Investigate and resolve stock discrepancies in line with agreed procedures
• Assist with cycle counts and full stock takes, including reporting variances
• Ensure data accuracy to meet customer and audit requirements
• Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses
• Provide timely and accurate information to customers in line with service level agreements (SLAs)
• Escalate issues or risks that may impact service or accuracy.
• Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities
• Ensure all despatch documentation is completed accurately and on time
• Support proof of delivery (POD) tracking and query resolution.
• Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations
• Support compliance with Health & Safety, and quality standards
• Always maintain audit-ready records.

KPIs

• Accuracy of system data and documentation
• Timeliness of order and stock updates
• Stock variance and investigation closure
• Customer service responsiveness and qualityStrong attention to detail and accuracy

Good organisational and time management skills Ability to prioritise tasks in a fast-paced environment Confident communicator, both written and verbal Strong IT skills, including Microsoft Excel and warehouse systems Problem-solving mindset with a proactive approach Previous experience in a warehouse, logistics, or 3PL environment (preferred) Understanding of warehouse processes including goods-in, picking, packing, and despatch Experience using a Warehouse Management System (WMS) is highly desirable Familiarity with KPIs, SLAs, and customer-focused operations GCSEs (or equivalent) in English and Maths Additional qualifications in logistics, administration, or supply chain (desirable). Reliable and dependable Team player with a flexible attitude Calm under pressure Professional and customer focused.