Customer Service

Confidential; Haslemere; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Monthly team commission

Weekly raffles with luxury prizes

Full training provided

Laptop and headset supplied

Potential to work from home at the end

Staff discount on products

Job summary

Confidential in Haslemere is recruiting Customer Service Advisors for the Christmas period. The role pays 12.71 per hour plus monthly team commission, with 40 hours per week and shifts from 8am-5pm or 9am-6pm.

It is a temporary position running through to the end of January 2027, with some weekend work and potential weekend home working after full training. You will handle customer calls, emails and live chats, assist with orders and deliveries, and provide excellent service online and by phone.

Qualifications

• Customer service experience across retail, hospitality, office or contact centre.
• Confident and friendly telephone manner.
• Strong written and verbal communication skills.
• Comfortable using computers and learning new systems.

Responsibilities

• Handle incoming customer calls, emails and live chats
• Assist customers with orders, deliveries and product enquiries
• Provide excellent customer service over the phone and online
• Liaise with delivery companies
• Resolve customer queries and processing requests
• Complete general administration duties

Skills

Customer service experience

Telephone manner

Written and verbal communication

Computer literacy

Job description

Customer Service Advisors - 12.71ph + Monthly Commission!

Customer Service Advisors Needed - Haslemere - Starting Monday 2nd November!

TeamJobs are recruiting for Customer Service Advisors to join a well-known luxury accessories company during their busy Christmas period!

We have multiple positions available, offering full-time hours, monthly commission, excellent staff benefits and the opportunity to work with a luxury brand.

Hours & Pay:

• 12.71 per hour PLUS monthly team commission!
• 40 hours per week
• Shifts available: 8am-5pm or 9am-6pm
• 5 working days per week with 2 days off
• Only approximately 3-4 weekend shifts throughout the assignment
• Opportunity to work from home at weekends once fully trained
• Temporary position running through to the end of January 2027

Monthly Commission!

On top of your hourly pay, you'll have the opportunity to earn additional monthly commission based on team sales.

Last December, the team earned approximately 600 per person in commission! Earnings vary depending on team performance.

What will you be doing?

• Handling incoming customer calls, emails and live chats
• Assisting customers with orders, deliveries and product enquiries
• Providing excellent customer service over the phone and online
• Liaising with delivery companies
• Resolving customer queries and processing requests
• Completing general administration duties

What are we looking for?

• Previous customer service experience, whether that’s in retail, hospitality, office-based or contact centre work
• Confident and friendly telephone manner
• Good written and verbal communication skills
• Comfortable using computers and learning new systems
• Reliable, organised and able to work in a busy environment
• Available to start Monday 2nd November

Benefits:

• Weekly pay
• Monthly team commission opportunities
• Weekly raffles with the chance to win luxury handbags, scarves and accessories
• Full training provided
• Laptop, headset and all equipment supplied
• Potential to work from home at weekends
• Christmas Eve working from home, finishing at 1pm
• Closed 25th-28th December and New Year's Day
• 60% staff discount on luxury handbags, accessories and gifts!

If you have customer service experience and are looking for full-time work with some excellent benefits, we’d love to hear from you!

TJCOM