Customer & Sales Support Specialist - Technical Projects

SIKLA France S.A.R.L; Milton Keynes; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Free refreshments on site

Private Healthcare

Local Gym Membership

Staff lunches

Job summary

Sikla UK is expanding in Milton Keynes and seeks a proactive Sales Administration specialist to support both sales activity and technical project coordination. You will work closely with Sales, Supply Chain and Engineering to handle enquiries, quotations, orders and logistics, ensuring smooth information flow and timely responses.

You will join a collaborative team where strong ERP skills, organisation, and customer-focused service directly impact customer satisfaction and business performance.

Qualifications

• 2+ years in sales administration, customer service, technical sales support or order processing
• Experience in B2B environments, ideally construction, M&E, industrial supplies or technical products
• Strong ERP knowledge and proficient in Microsoft Office suite
• Excellent communication, organisation and problem-solving skills
• Ability to manage multiple priorities with accuracy and attention to detail
• Interest in technical products or engineering

Responsibilities

• Handle customer enquiries, quotations, orders, and delivery updates to support sales activity
• Coordinate with Sales, Supply Chain and Engineering teams on logistics and documentation
• Maintain records and assist with office tasks, data entry and internal communications

Skills

Sales administration

Customer service

Technical sales support

ERP knowledge

MS Office

Tools

ERP systems

CRM

Microsoft Office

Job description

Sikla UK is expanding in Milton Keynes and seeks a proactive Sales Administration specialist to support both sales activity and technical project coordination. You will work closely with Sales, Supply Chain and Engineering to handle enquiries, quotations, orders and logistics, ensuring smooth information flow and timely responses.

You will join a collaborative team where strong ERP skills, organisation, and customer-focused service directly impact customer satisfaction and business performance.