Sales & Customer Experience Coordinator

Sikla UK Ltd; Milton Keynes; On-site; GBP 23,000 - 32,000; Full time

Job summary

Sikla UK Ltd is seeking a proactive Customer and Sales Support Administrator in Milton Keynes to support customers in a fast-paced, technical environment and help drive satisfaction and operational performance.

You will handle enquiries, quotations, orders, invoices and delivery updates, coordinate with internal teams, and use ERP and CRM systems to manage stock data, pricing and records, while maintaining accurate documentation and compliance.

Responsibilities

• Manage customer enquiries and provide high quality support
• Process quotations, sales orders, invoices, delivery notes and delivery updates
• Communicate effectively with customers and internal teams to ensure timely, accurate information
• Support project documentation and handle technical queries
• Use ERP and CRM systems for stock data, pricing, order tracking and record management
• Liaise with internal stakeholders to ensure accurate information for site-related orders
• Maintain records, documentation and compliance related files
• Provide administrative support across the business as required
• Assist with general office tasks, including data entry, reporting and internal communications

Job description

Sikla UK Ltd is seeking a proactive Customer and Sales Support Administrator in Milton Keynes to support customers in a fast-paced, technical environment and help drive satisfaction and operational performance.

You will handle enquiries, quotations, orders, invoices and delivery updates, coordinate with internal teams, and use ERP and CRM systems to manage stock data, pricing and records, while maintaining accurate documentation and compliance.