Customer Sales Manager

Care Uk; West Yorkshire; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Commission

Benefits package

Competitive salary

Job summary

Care UK is seeking a Customer Relations Manager based at Weavers Court Care Home in Yeadon. You will leverage consultative sales skills to meet revenue targets by driving enquiries through community events, sponsorships, and PR while ensuring excellent customer service for every enquiry.

You will communicate clearly about facilities, services, and prices, monitor market opportunities, and report accurately.

Qualifications

• Experience using consultative sales to drive occupancy and revenue.
• Demonstrates self-motivation and flexibility.
• Ability to collaborate with multiple departments.
• Strong organisational skills with multiple priorities.
• Outstanding customer service orientation.

Responsibilities

• Achieve targets for resident occupancy and average weekly fee.
• Promote the care home and drive enquiries through events, sponsorships, and PR.
• Communicate accurate information to prospective clients about our facilities, services, and prices.
• Monitor competitor landscape and identify market opportunities.
• Collaborate with the Home Manager and Head of Departments.
• Complete all required reports accurately and on time.
• Available for evening and weekend meetings and events as required.

Skills

Consultative sales approach

Self-motivated

Collaborative

Organised

Customer service oriented

Job description

Care Home Based

Full time

We have an exciting new role for a Customer Relations Manager based at Weavers Court Care Home in Yeadon. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Weavers Court through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

• Achieve targets for resident occupancy and average weekly fee.
• Promote the care home and drive enquiries through events, sponsorships, and PR.
• Communicate accurate information to prospective clients about our facilities, services, and prices.
• Monitor competitor landscape and identify market opportunities.
• Collaborate with the Home Manager and Head of Departments.
• Complete all required reports accurately and on time.
• Available for evening and weekend meetings and events as required.

What We’re Looking For:

• Consultative sales approach
• Self-motivated, flexible, and enthusiastic.
• Collaborative, sharing ideas and information.
• Highly organised, managing multiple priorities.
• Customer service oriented.

Why Join Care UK?

• Dynamic, growing organisation dedicated to outstanding care.
• Supportive, inclusive team environment.
• Competitive salary and commission structure alongside a comprehensive benefits package.
• Make a meaningful impact on residents’ lives.

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.