Customer Sales Executive

City & Guilds; Wakefield; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Progression opportunities and on the j

25 days holiday + bank holiday and at

Free parking

Life assurance

Income protection

Job summary

City & Guilds is hiring for sales roles in Wakefield, inviting motivated individuals to focus on winning new business and onboarding new customers. The role involves proactive outreach, outbound calls, and engaging decision-makers to convert opportunities into customers.

You will join a team that targets growth, with comprehensive training, 35-hour weeks (full-time) and a clear progression path into senior sales roles. Flexible patterns and benefits are offered to support your success.

Qualifications

• Sales experience essential; backgrounds in recruitment/call centres helpful.
• Proven ability to prospect and convert leads into loyal customers.
• Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.

Responsibilities

• Proactively hunt for new business opportunities via outbound calls and emails.
• Convert enquiries into customers and onboard them smoothly.
• Deliver first-class customer experience from initial contact to handover or ongoing support.
• Work toward monthly sales targets with dedicated manager support.
• Generate and undertake qualified meetings.
• Contribute insights to refine our sales strategy.

Skills

Sales experience

Outbound calling

Email outreach

Job description

These roles are exciting opportunities to take your sales career to the next level by focusing on winning new business and onboarding new customers into our organisation. If you’re driven by results, enjoy proactive outreach, and thrive on building relationships from the very first conversation, this role is for you.

We’re looking for people who are:

• Experienced in sales (essential) – backgrounds in recruitment, call centres, or similar environments are ideal.
• Motivated, resilient, and target-driven with a passion for prospecting and converting leads into loyal customers.
• Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.

We would welcome applications from candidates that can speak Arabic but this is not essential.

The role:

• Office based in Wakefield WF1 2UF

The benefits:

• Competitive salary and bonus scheme
• Progression opportunities and on the job full training and support
• 25 days holiday + bank holiday and Christmas shutdown + buy and sell holiday
• Free parking
• Life assurance
• Income protection

If you are successful in your application we will invite you to attend an assessment day on Tuesday the 22nd of September at our Wakefield office (WF1)

At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.

We feel that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures everyone is supported so that they can achieve their best.

We encourage and welcome applications from members of underrepresented communities.

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; [e-mail]

About the role

• Proactively hunt for new business opportunities through outbound calls, email campaigns, and tailored outreach.
• Convert enquiries into customers, ensuring a smooth and professional onboarding process.
• Deliver a first-class customer experience from first contact through to account handover or ongoing support.
• Work towards clear monthly sales targets with a defined plan and dedicated manager support.
• Generate and undertake qualified meetings.
• Contribute insights and feedback to help refine our sales strategy and continuously improve.

About you

• Experienced in sales (essential) – backgrounds in recruitment, call centres, or similar environments are ideal.
• Motivated, resilient, and target-driven with a passion for prospecting and converting leads into loyal customers.
• Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.
• Arabic speaking would be desirable but not essential.

What we offer

• Progression opportunities into senior sales roles or across the wider business.
• On-the-job training and support to build your skills in new business sales and onboarding.
• Sales incentive plan eligibility once you pass probation.
• Flexible working patterns (full time 35 hours, part time/job share considered) between 8am–6pm.
• 25 days holiday + bank holiday and Christmas shutdown + buy and sell holiday
• Free parking
• Life assurance
• Income protection