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ELITE PERSONNEL SERVICES LTD; Leeds; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Free onsite parking

Uncapped bonus

Generous benefits package

Job summary

ELITE PERSONNEL SERVICES LTD is seeking a Customer Service / Sales Executive in Leeds to drive new and existing business. You will engage with customers via calls, emails and live chat, presenting products and closing sales while building long-term partnerships.

The role requires proven sales experience, excellent communication and the ability to work in a fast-paced environment, with a focus on delivering outstanding customer service and achieving targets.

Qualifications

• Proven track record in sales with measurable results.
• Excellent communication and negotiation abilities.
• Ability to build and maintain client relationships.
• Capable of working independently and with a team in a fast-paced environment.
• Strong IT literacy including CRM systems and Microsoft Office.

Responsibilities

• Develop and nurture relationships with new and existing customers to drive growth.
• Engage with customers via calls, emails and live chat to provide tailored solutions.
• Present and sell product offerings to close sales and long-term contracts.
• Coordinate with Marketing and Customer Support to ensure satisfaction.
• Maintain accurate records of sales activities, pipelines and metrics in CRM.
• Stay informed on industry trends, product developments, and competitors.

Tools

CRM software

Excel

Email

Word

Job description

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job? Would you like to work within a multi award-winning company with ambitious growth plans, a great team culture and uncapped bonus? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!

Your duties as Customer Service / Sales Executive will include:

• Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
• Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
• Confidently presenting and selling product offerings
• Effectively communicating the value of our products and services to close sales and secure long-term contracts
• Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
• Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in the CRM system
• Staying informed about industry trends, product developments, and competitor activity

You will have:

• Proven experience in a sales role with a track record of success
• Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
• The ability to work both independently and collaboratively in a fast-paced environment
• The ability to adapt sales tactics based on customer feedback and changing market demands
• IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
• Strong organisation skills with a systematic approach to managing workloads
• First class attention to detail
• Active listening skills and a sound knowledge of general office systems, including digital filing

In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.

In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!

Both full-time and part-time hours are available to suit your requirements, including evenings and weekends.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.