Customer Sales Executives

City & Guilds Training; Wakefield; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Free parking

Private healthcare

Life assurance

Income protection

Dental Insurance

Job summary

City & Guilds in Wakefield is seeking a results-driven sales professional to focus on winning new business and onboarding new customers into our organisation. You will proactively hunt for opportunities, make outbound calls and send emails to engage decision-makers, convert enquiries into customers, and ensure a smooth onboarding and handover process.

This full-time role offers 35 hours per week with flexible hours 8am–6pm and office-based work in WF1 2UF.

Qualifications

• Experienced in sales (essential) – backgrounds in recruitment, call centres, or similar environments are ideal.
• Motivated, resilient, and target-driven with a passion for prospecting and converting leads into loyal customers.
• Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.

Responsibilities

• Proactively hunt for new business opportunities through outbound calls, email campaigns, and tailored outreach.
• Convert enquiries into customers, ensuring a smooth and professional onboarding process.
• Deliver a first-class customer experience from first contact through to account handover or ongoing support.
• Work towards clear monthly sales targets with a defined plan and dedicated manager support.
• Generate and undertake qualified meetings.
• Contribute insights and feedback to help refine our sales strategy and continuously improve.

Skills

Sales experience

Outbound calling

Lead conversion

Customer onboarding

Relationship building

Job description

These roles are exciting opportunities to take your sales career to the next level by focusing on winning new business and onboarding new customers into our organisation. If you’re driven by results, enjoy proactive outreach, and thrive on building relationships from the very first conversation, this role is for you.

We’re looking for people who are:

• Experienced in sales (essential) – backgrounds in recruitment, call centres, or similar environments are ideal.
• Motivated, resilient, and target-driven with a passion for prospecting and converting leads into loyal customers.
• Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.

We would welcome applications from candidates that can speak Arabic but this is not essential.

The role:

• 35 Hours per week
• Flexible working between 8am - 6pm
• Office based in Wakefield WF1 2UF

The benefits:

• Competitive salary and bonus scheme
• Progression opportunities and on the job full training and support
• 25 days holiday + bank holiday and Christmas shutdown + buy and sell holiday
• Free parking
• Private healthcare
• Life assurance
• Income protection
• Dental Insurance

If you are successful in your application we will invite you to attend an assessment day on Tuesday the 22nd of September at our Wakefield office (WF1)

At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.

We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.

We encourage and welcome applications from members of underrepresented communities.

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; [e-mail]

About the role

• Proactively hunt for new business opportunities through outbound calls, email campaigns, and tailored outreach.
• Convert enquiries into customers, ensuring a smooth and professional onboarding process.
• Deliver a first-class customer experience from first contact through to account handover or ongoing support.
• Work towards clear monthly sales targets with a defined plan and dedicated manager support.
Generate and undertake qualified meetings.
• Contribute insights and feedback to help refine our sales strategy and continuously improve.

About you

• Experienced in sales (essential) – backgrounds in recruitment, call centres, or similar environments are ideal.
• Motivated, resilient, and target-driven with a passion for prospecting and converting leads into loyal customers.
• Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.
• Arabic speaking would be desirable but not essential.

Our story and mission

To find out more about City & Guilds please click on the following link:

About us | City & Guilds

What we offer

• Progression opportunities into senior sales roles or across the wider business.
• On-the-job training and support to build your skills in new business sales and onboarding.
• Sales incentive plan eligibility once you pass probation.
• Flexible working patterns (full time 35 hours, part time/job share considered) between 8am–6pm.
• 25 days holiday + bank holiday and Christmas shutdown + buy and sell holiday
• Free parking
• Private healthcare
• Life assurance
• Income protection
• Dental Insurance