Customer Sales Advisor

TN United Kingdom; York; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Join a reputable non-profit organization as a Permanent Customer Sales Advisor in York. This role involves handling customer inquiries, building relationships, and promoting services in a fast-paced contact centre environment. Enjoy a competitive salary, bonuses, and excellent training and development opportunities.

Benefits

Free gym on-site

Retail discounts

Health and well-being activities

Incentives and social events

Community involvement

Qualifications

• Ability to work in a busy environment and meet targets.
• Excellent communication skills and confident telephone manner.
• Good problem-solving skills and resilience.

Responsibilities

• Handle incoming calls from new customers seeking information.
• Build relationships and tailor packages to customer needs.
• Resolve issues for existing customers to retain their business.

Skills

Communication

Problem-solving

Persuasion

Relationship-building

Listening

Job description

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Join our team as a Permanent Customer Sales Advisor in York! Work for a reputable non-profit organization and enjoy a rewarding career.

About Our Client

If you are currently in retail or hospitality and want to transition into an office-based role, this opportunity is for you. Our client invests in its employees from day one, providing excellent training, opportunities for progression, and a vibrant team environment.

Job Description

As a Customer Sales Advisor, you will handle incoming calls from new customers seeking information about our services. You will build relationships through consultative conversations, tailor packages to customer needs, and ensure a high level of client satisfaction. The role involves sales through service, promoting services, and meeting KPIs. You will also handle calls from existing customers, resolving issues to retain their business. The role is fast-paced, within a contact centre environment, emphasizing client care and personalized service.

The Successful Applicant

• Ability to work in a busy environment and meet targets
• Excellent communication skills and confident telephone manner
• Good problem-solving skills and resilience
• Persuasive with strong relationship-building abilities
• Excellent listening and questioning skills

What's on Offer

• Salary of £26,000 with potential to earn £4,000 in bonuses
• Reputable non-profit organization
• Full training provided
• Excellent progression and development opportunities
• Monday to Friday, 9am-5pm
• Benefits including free gym on-site, retail discounts, hybrid working, health and well-being activities, incentives, social events, and community involvement
• Modern offices and on-site facilities
• Immediate interview available