Customer Sales Advisor

Michael Page (UK); York; On-site; GBP 26,000 - 30,000; Full time

Job summary

A reputable non-profit organization is seeking a Customer Sales Advisor in York. This permanent role offers excellent training, career progression, and a vibrant team environment. The advisor will handle customer inquiries, ensuring high satisfaction and retention while working in a fast-paced contact center.

Benefits

Free on-site gym

Retail discounts

Hybrid working

Health activities

Regular incentives

Social events

Community involvement

Modern office facilities

Qualifications

• Ability to work in a busy environment and meet targets.
• Excellent communication skills and a confident telephone manner.
• Strong problem-solving abilities and resilience.

Responsibilities

• Handle incoming calls from new customers seeking information.
• Engage in consultative conversations and build strong relationships.
• Manage calls from existing customers, addressing concerns.

Skills

Communication

Problem-solving

Persuasiveness

Relationship-building

Listening

Job description

Customer Sales Advisor - York

Join a reputable non-profit organization as a Customer Sales Advisor in York. This is a permanent role offering excellent training, career progression, and a vibrant team environment.

About Our Client

Are you currently in retail or hospitality and looking to transition into an office-based role? Do you seek a company that invests in your development from day one? Are you eager to advance your career and work in a fun, dynamic team? If so, this role is for you!

Job Description

As a Customer Sales Advisor, you will handle incoming calls from new customers seeking information about our services. You will engage in consultative conversations, build strong relationships, and tailor packages to ensure the highest customer satisfaction. You will also manage calls from existing customers, addressing concerns and working to retain their business. This fast-paced contact centre role emphasizes high-quality client care and meeting KPIs.

The Successful Applicant

• Ability to work in a busy environment and meet targets
• Excellent communication skills and a confident telephone manner
• Strong problem-solving abilities and resilience
• Persuasive skills and relationship-building capability
• Excellent listening and questioning skills

What's on Offer

• Salary of £26,000 with potential to earn an additional £4,000 in bonuses
• Reputable non-profit organization
• Full training provided
• Opportunities for progression and development
• Monday to Friday, 9am-5pm
• Excellent benefits, including free on-site gym, retail discounts, hybrid working, and health activities
• Regular incentives, social events, and community involvement
• Modern office facilities and immediate interview availability