Customer Sales Advisor

Michael Page Legal; York; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

A leading company in the non-profit sector is seeking a Customer Sales Advisor to join their vibrant team. The role involves handling customer inquiries, providing tailored services, and achieving sales targets in a fast-paced contact centre environment. Full training is provided, and there are excellent opportunities for career progression and development.

Benefits

Free onsite gym

Retail discounts

Health and wellbeing activities

Regular incentives and socials

Opportunities to engage with charity and community events

Qualifications

• Ability to work in a busy environment and meet targets.
• Excellent communication skills and a confident telephone manner.
• Strong persuasion skills and ability to build relationships.

Responsibilities

• Dealing with incoming calls from new customers seeking information.
• Conducting consultative conversations and building relationships.
• Handling queries and promoting services while working towards KPIs.

Skills

Communication

Problem Solving

Persuasion

Listening

Job description

Are you currently working in retail or hospitality and looking to transition those skills into an office-based role?

Would you like to join a business that will invest in you from day one and provide the best training?

Do you want to progress and further your career?

Would you like to join a fun and vibrant team?

Then this could be the role for you!

Client Details

Are you currently working in retail or hospitality and looking to transition those skills into an office-based role?

Would you like to join a business that will invest in you from day one and provide the best training?

Do you want to progress and further your career?

Would you like to join a fun and vibrant team?

Then this could be the role for you!

Description

As a Customer Sales Advisor, you will be dealing with incoming calls from new customers seeking information about the services offered.

You will conduct consultative conversations, build excellent relationships, and tailor packages to ensure the highest level of client experience.

This role involves sales through service, handling queries, promoting services, and working towards KPIs set by the business.

You will also handle calls from existing customers, including those looking to cancel, resolving issues with the aim of retaining the business.

The position is fast-paced within a contact centre environment, requiring high levels of client care and tailored service to meet customer needs.

Profile

Ability to work in a busy environment and meet targets.

Excellent communication skills and a confident telephone manner.

A good problem solver with high resilience.

Strong persuasion skills and ability to build relationships.

Excellent listening and questioning skills.

Job Offer

A salary of £26,000 with the opportunity to earn an additional £4,000 in bonuses annually.

Reputable business within the non-profit sector.

Full training provided, with excellent progression and development opportunities.

Monday to Friday, 9 am - 5 pm.

Benefits include excellent benefits, free onsite gym, retail discounts, hybrid working, health and wellbeing activities, regular incentives and socials, and opportunities to engage with charity and community events.

Collaborative team culture, modern offices, and on-site facilities. Immediate interview available.