Customer Safety Administrator x2

Housing Quality Network; Bracknell; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Abri is seeking two Customer Safety Administrators to join the Asbestos Compliance team. You will help coordinate surveys, inspections and remedial works, arrange appointments, keep customers informed, and maintain records to support regulatory responsibilities.

This role focuses on safe homes and timely communications, requiring organised, proactive individuals who can manage multiple priorities in a fast-paced environment.

Qualifications

• Enjoy working in a busy, collaborative environment.
• Confident coordinating activities and managing information accurately.
• Love solving problems and finding practical solutions.
• Take pride in helping deliver safe and compliant services.

Responsibilities

• Coordinate asbestos surveys, inspections and remedial works.
• Ensure appointments are arranged and communications are timely.
• Maintain accurate compliance records and documentation.
• Work with contractors, customers and colleagues across the business.
• Produce reports to monitor performance and regulatory compliance.

Skills

Coordination

Communication

Multi-tasking

Job description

Behind every safe home is a team of people making it happen.

At Abri, we’re committed to creating safe, sustainable communities where our customers can thrive. A big part of that commitment is ensuring our homes remain safe through effective asbestos management and compliance.

That’s where you come in.

We’re looking fortwoCustomer Safety Administratorsto join ourAsbestos Compliance teamand play a vital role in supporting the programmes and activities that help keep our customers, colleagues and contractors safe.

This isn’t just an administration role. It’s an opportunity to make a real difference.

You’ll help coordinate asbestos surveys, inspections and remedial works, ensuring appointments are arranged, customer communications are timely, and records are maintained accurately. You’ll work closely with contractors, customers and colleagues across the business to help ensure our compliance activities run smoothly and efficiently.

No two days will be the same. One moment you could be supporting a customer with an upcoming asbestos survey, the next you’ll be coordinating work with contractors, updating compliance records, or producing reports that help us monitor performance and meet our regulatory responsibilities.

We’re looking for someone who enjoys being organised, thrives in a fast-paced environment, and takes pride in getting the details right. You’ll be naturally proactive, confident managing multiple priorities, and comfortable communicating with a wide range of people.

Most importantly, you’ll understand that great administration isn’t just about processes and systems. It’s about helping us create safer homes and positive outcomes for our customers.

In return, you’ll join a supportive team where your contribution is valued, your development is encouraged, and your work has a direct impact on the safety and wellbeing of the communities we serve.

We’d love to hear from you if you:

• Enjoy working in a busy, collaborative environment.
• Are confident coordinating activities and managing information accurately.
• Love solving problems and finding practical solutions.
• Take pride in helping deliver safe and compliant services.

At Abri, every role plays an important part in helping our customers live safely and well. If you’d like to use your skills to support safer homes and stronger communities, we’d love to hear from you.