Healthy Homes Contractor Co-ordinator

Housing Quality Network; Eastleigh; On-site; GBP 30,000 - 40,000; Full time

Job summary

Housing Quality Network is seeking a Healthy Homes Contractor Co‑ordinator to help maintain safe and healthy homes. You will monitor contracts and ensure timely completion of works while working closely with contractors and customers.

The role demands strong organizational skills and a proactive attitude. While experience in housing or maintenance is beneficial, the key trait sought is a genuine commitment to customer satisfaction. Don't miss your chance to apply today.

Qualifications

• Experience in housing or maintenance is helpful but not essential.
• Ability to make things happen and resolve issues quickly.
• Genuine care for delivering the right thing for customers.

Responsibilities

• Monitor work in progress and spot risks or delays early.
• Support contractor work to stay on track and completed on time.
• Act as a vital link between Senior Operations Manager, contractors, and customers.

Skills

Organizational skills

Proactivity

Customer experience focus

Relationship building

Job description

Be the difference behind safer, healthier homes for our customers.

At Abri, we’re all about creating safe, warm, and healthy homes for our customers – and we need brilliant people to help us make it happen.

We’re looking for a Healthy Homes Contractor Co‑ordinator to join our team. This is a great opportunity for someone who enjoys working at pace, building strong relationships, and making a real difference to customers’ lives.

What you’ll be doing

You’ll play a key role in keeping our Healthy Homes service running smoothly, supporting contractor work to stay on track and ensuring damp and mould remedial works are delivered in line with Awaab’s Law.

Day to day, you’ll monitor work in progress, spot risks or delays early, and work closely with contractors to keep things moving and completed on time.

You’ll be a vital link between our Senior Operations Manager, contractors, colleagues and customers – making sure communication is clear, coordinated and focused on doing the right thing for our customers.

Where challenges arise, you’ll help resolve issues quickly, driving better performance and helping us deliver safe, healthy homes and a great customer experience.

What we’re looking for

We’re looking for someone who is organised, proactive and genuinely cares about doing the right thing for customers.

Experience in housing or maintenance is helpful, but not essential – we’re more interested in your attitude and ability to make things happen.

If you’re someone who takes pride in delivering a great customer experience, enjoys building strong relationships, and wants to play a part in improving the quality of people’s homes, we’d love to hear from you.

We review applications as they come in and may close the advert early if we receive a high volume – so don’t miss out, apply today.