Safer Homes Administrator

Abri Group; Yeovil; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Generous pension up to 10%

Life assurance 5x salary

Generous parental and family leave

Health and wellbeing packages

Job summary

Abri Group in Yeovil is looking for a Safer Homes Administrator to support electrical and gas safety compliance and help meet the requirements of Awaab's Law. This fixed-term contract is up to 12 months and based at our Yeovil office (BA22 8WN).

You’ll work from the office five days a week, coordinating safety checks, liaising with customers, contractors and colleagues, and ensuring records are accurate so every home receives the service it deserves.

Qualifications

• Organised with strong attention to detail.
• Empathetic communicator, able to manage queries calmly.
• Experience in housing, compliance or property services is a plus.

Responsibilities

• Coordinate appointments and liaise with customers, contractors and colleagues.
• Ensure records are accurate and up to date.

Skills

Attention to detail

Customer service

Organisation

Empathy

Job description

Safe homes change lives. At Abri, we're committed to making sure our customers live in homes that are safe, secure and healthy. That's why we're looking for a Safer Homes Administrator to join our team and help us deliver an essential service that really matters. This is a fixed-term contract for up to 12 months, based at our Yeovil office (BA22 8WN). You'll work from the office five days a week, Monday - Friday. This isn't just an administration role. It's about helping customers access important safety checks, working alongside colleagues and contractors to keep things moving, and making sure the details behind the scenes are right so that every customer receives the service they deserve. You'll be part of a supportive team focused on electrical and gas safety compliance, as well as helping us meet the requirements of Awaab's Law. Whether you're speaking with a customer who needs reassurance, coordinating appointments, or making sure our records are accurate and up to date, your work will contribute directly to keeping homes safe. What you'll bring We're looking for someone who enjoys helping people and takes pride in getting the detail right. You'll be naturally organised, able to juggle different priorities, and comfortable building positive relationships with customers, contractors and colleagues. You'll know how to communicate with empathy, take ownership of queries, and remain calm when things get busy. You may already have experience within housing, compliance or property services, but most importantly you'll understand the value of great customer service and be motivated by making a difference. Why join us? At Abri, we're creating thriving communities and empowering our customers to live better lives. You'll be joining a team that genuinely cares about the people we serve and the difference we make every day. If you're looking for a role where your organisation skills, attention to detail, and commitment to great customer service can have a real impact, we'd love to hear from you.

• 28 days holiday + the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages