Customer Relations & Community Partnerships Lead

Hamberley Care Management Limited; Southampton; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Bonus/commission

4 weeks holiday

Pension

Team culture

Training & development

Employee Assistance Programme

Discounts

Free parking

Refer a Friend bonus

Job summary

Templeton Place in Southampton is seeking a Customer Relations Manager to lead local networking and maintain strong referral relationships with a focus on occupancy and weekly fee targets. You will work with the management team to support the group sales strategy and promote the home within the community.

The role requires experience in healthcare sales, stakeholder engagement, and a proactive, collaborative approach. Attractive salary, bonuses, and benefits are on offer.

Qualifications

• Experience in a sales role within healthcare.
• Proven ability to build and maintain referral relationships.
• Strong communication with residents, families and professionals.

Responsibilities

• Organise local networking to develop referral sources.
• Manage sales enquiries to maximise occupancy and fees.
• Host visits, follow up calls, and identify key referral groups.
• Support marketing to promote the home and group strategy.
• Develop a high local profile and deliver budget targets.
• Prepare sales reports and maintain budgetary controls.

Skills

Sales experience

Healthcare experience

Stakeholder management

Multidisciplinary teamwork

Customer service

Job description

Templeton Place in Southampton is seeking a Customer Relations Manager to lead local networking and maintain strong referral relationships with a focus on occupancy and weekly fee targets. You will work with the management team to support the group sales strategy and promote the home within the community.

The role requires experience in healthcare sales, stakeholder engagement, and a proactive, collaborative approach. Attractive salary, bonuses, and benefits are on offer.