Customer Relationship Manager - Care Home Sales & Enquiries

Barchester Healthcare; Fareham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive commission structure

Retail and leisure discounts

Wellbeing support and Best Doctors Service

Career development opportunities

Job summary

Barchester Healthcare is seeking a Customer Relationship Manager to enhance occupancy in their prestigious care home in Fareham. This role involves delivering effective sales and marketing strategies, managing inquiries, and networking within the local community.

The ideal candidate will have a proven track record in sales, strong communication skills, and the ability to analyse data. Barchester values its staff and offers a supportive environment with opportunities for professional development.

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyse data using Salesforce or similar CRM applications.
• Confident user of Microsoft Office (Excel/PowerPoint).
• Full UK driving licence.

Responsibilities

• Manage enquiries to improve conversion rates and achieve occupancy targets.
• Network within the local community to generate enquiries.
• Support marketing activities to drive conversion rates.
• Identify opportunities to enhance sales performance.

Skills

Sales and marketing experience

Data analysis skills

Self-motivated and target driven

Interpersonal skills

Microsoft Office proficiency

Job description

Barchester Healthcare is seeking a Customer Relationship Manager to enhance occupancy in their prestigious care home in Fareham. This role involves delivering effective sales and marketing strategies, managing inquiries, and networking within the local community.

The ideal candidate will have a proven track record in sales, strong communication skills, and the ability to analyse data. Barchester values its staff and offers a supportive environment with opportunities for professional development.