Customer-Obsessed Store Supervisor

SKIMS; Scotland; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401(k) plan

Employee discount

Paid Time Off

Health, Dental, Vision, and Life

Job summary

SKIMS in the United Kingdom seeks a Supervisor to drive daily results on the sales floor and lead a high-performing, inclusive team during shifts. You will role-model exceptional customer experiences, coach Team Members, and ensure operational excellence across opening/closing, cash handling, and cleanliness.

You will empower staff with product knowledge, support launches and restocks, and use sales data to improve performance and guest connections.

Qualifications

• Previous experience in a supervisory or management role in retail

Responsibilities

• Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviors for the team.
• Drive performance through zone management, coaching, and team motivation as Sales Floor Captain.
• Ensure daily tasks and operational priorities with Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
• Coach Team Members on selling behaviors, product knowledge, and styling support that connect features to customer needs.
• Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
• Help with training and onboarding of new Team Members and reinforce standards, brand values, and store policies.
• Maintain product knowledge and support launches, restocks, and floor updates.
• Assist leadership in achieving store KPIs by tracking sales, setting goals, and celebrating wins.
• Monitor inventory, visual standards, and product availability throughout the day.
• Communicate openly and respectfully to build a positive, inclusive culture.

Skills

Leadership

Customer service

Team coaching

Sales data analysis

Communication

Job description

SKIMS in the United Kingdom seeks a Supervisor to drive daily results on the sales floor and lead a high-performing, inclusive team during shifts. You will role-model exceptional customer experiences, coach Team Members, and ensure operational excellence across opening/closing, cash handling, and cleanliness.

You will empower staff with product knowledge, support launches and restocks, and use sales data to improve performance and guest connections.