Customer Maintenance Operative

Approach Personnel Ltd

Leeds

On-site

GBP 33,000 - 40,000

Full time

13 days ago
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Benefits offered by this job

Van + tools
26 days holiday + bank holidays

Job summary

Approach Personnel Ltd is recruiting a Maintenance Operative for a leading new build housing developer in Leeds. You will attend defects reported within the warranty period and deliver work to a high standard while ensuring customer satisfaction.

You will work with subcontractors, manage safety obligations, and finalise defects liability tasks. A van and tools are provided along with 26 days holiday plus bank holidays.

Qualifications

  • Experience in a similar role within new build housing.
  • Multi-trade skills are expected.
  • Excellent customer facing experience required.

Responsibilities

  • Attend to defects reported within the warranty period of purchasers and clients.
  • Work to be completed to an excellent standard.
  • To achieve customer satisfaction when completing defects Managing the Process.
  • To liaise with occupant and carry out effective back up cover to subcontractors.
  • To limit the extent of damage be making safe in the event of emergency works.
  • To be responsible for health and safety to both operative and the occupants of the property.
  • To finalise the completion of defects liability works where the subcontractor fails his obligations or any material faults.
  • Health and Safety - All employees have a statutory duty to look after their own safety and to give due consideration for the safety of others.

Skills

Multi-trade skills
Customer facing experience
New build housing experience

Job description

Maintenance Operative

Approach Personnel are proud to be working on an exclusive basis with a large, successful and growing new build housing developer who are seeking an experienced Customer Care Technician/Maintenance Operative to join their growing team to join their customer service team in the Leeds.

Duties
  • Attend to defects reported within the warranty period of purchasers and clients.
  • Work to be completed to an excellent standard.
  • To achieve customer satisfaction when completing defects Managing the Process.
  • To liaise with occupant and carry out effective back up cover to subcontractors.
  • To limit the extent of damage be making safe in the event of emergency works.
  • To be responsible for health and safety to both operative and the occupants of the property.
  • To finalise the completion of defects liability works where the subcontractor fails his obligations or any material faults.
  • Health and Safety - All employees have a statutory duty to look after their own safety and to give due consideration for the safety of others. Employees also have specific responsibilities as set out in the Company Health and Safety Policy.
  • Equality & Diversity - All employees must comply with the Company Equality and Diversity Policy, ensuring that at all times behaviour is fair and non-discriminatory.
Experience
  • Experience in a similar role within new build housing
  • Multi-trade skills
  • Excellent customer facing experience
Benefits
  • Basic salary of £36,500
  • Van + tools
  • 26 days holiday + bank holidays
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