Residential Maintenance Technician

Think Recruitment; Tyseley; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company van provided

Company tools supplied

Fuel card

Pension scheme

Annual leave entitlement

Ongoing training and development opportunities

Job summary

Think Recruitment is seeking an experienced New Build Housing Maintenance Operative in Tyseley, Birmingham. The successful candidate will join an aftercare team responsible for maintaining high-quality homes while providing exceptional customer service.

This role requires multi-skilled operatives with a background in maintenance or customer care. Benefits include a competitive salary of up to £40,000, company van, tools, and opportunities for ongoing training.

Qualifications

• Previous experience in a maintenance, customer care, or finishing role within the new build housing sector.
• Multi-trade skill set with competency in several trade skills.
• Full UK Driving Licence.
• Strong problem-solving skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to work independently and manage workload effectively.

Responsibilities

• Carry out a wide range of maintenance and remedial works within occupied and newly completed homes.
• Diagnose and rectify defects in line with company standards and NHBC requirements.
• Complete basic carpentry, plumbing, and general finishing works.
• Respond to customer-reported defects professionally.
• Maintain accurate records of works completed.
• Liaise with homeowners and subcontractors.

Skills

Carpentry

Basic Plumbing

Decorating

Patch Plastering

Tiling Repairs

Mastic Application

General Property Maintenance

Education

Relevant trade qualifications (NVQ, City & Guilds, or equivalent)

Job description

Location: Birmingham & West Midlands
Salary: Up to £40,000 per annum + Company Van, Tools & Benefits Package
Job Type: Full-Time, Permanent

About the Role

An established residential developer is seeking an experienced and customer-focused New Build Housing Maintenance Operative to join their growing aftercare team covering developments across Birmingham and the West Midlands.

This is an excellent opportunity for a multi-skilled operative with experience in new build housing, property maintenance, or customer care to work for a reputable developer delivering high-quality homes. The successful candidate will be responsible for attending occupied and recently completed properties to carry out remedial and warranty works while maintaining exceptional levels of customer service.

Key Responsibilities

• Carry out a wide range of maintenance and remedial works within occupied and newly completed homes.
• Diagnose and rectify defects in line with company standards and NHBC requirements.
• Complete basic carpentry, plumbing, patch plastering, decorating, mastic, and general finishing works.
• Respond to customer-reported defects and ensure issues are resolved efficiently and professionally.
• Maintain accurate records of works completed, materials used, and customer sign-offs.
• Liaise with homeowners, site teams, subcontractors, and customer care staff.
• Ensure all work is completed safely and in accordance with health and safety regulations.
• Manage van stock and company-issued tools responsibly.
• Travel across developments throughout Birmingham and the wider West Midlands region.

Candidate Requirements

Essential

• Previous experience in a maintenance, customer care, or finishing role within the new build housing sector.
• Multi-trade skill set with competency in several of the following:
  • Carpentry
  • Basic Plumbing
  • Decorating
  • Patch Plastering
  • Tiling Repairs
  • Mastic Application
  • General Property Maintenance
• Full UK Driving Licence.
• Strong problem-solving skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to work independently and manage workload effectively.

Desirable

• Experience working for a housebuilder or residential developer.
• Relevant trade qualifications (NVQ, City & Guilds, or equivalent).
• Knowledge of NHBC standards and warranty procedures.

Package & Benefits

• Salary up to £40,000 per annum (depending on experience).
• Company van provided.
• Company tools supplied.
• Fuel card.
• Pension scheme.
• Annual leave entitlement.
• Ongoing training and development opportunities.
• Stable, long-term employment with a growing residential developer.

Why Apply?

This role offers the opportunity to join a well-established developer with a strong pipeline of projects across the West Midlands. You'll play a key role in delivering excellent customer satisfaction while enjoying a competitive salary, company vehicle, tools, and a comprehensive benefits package.

To apply, please submit your CV or contact us for a confidential discussion.