Customer Loyalty Intern - Marketing & CRM (Placement Year)

BMW Group

United Kingdom

On-site

GBP 18,000 - 24,000

Full time

2 days ago

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Benefits offered by this job

Great pay

Work-life balance

Employee benefits

Job summary

BMW Group UK is offering a Customer Loyalty - Placement Year internship in Farnborough. You will join the Sales & Marketing area to support customer retention across BMW, MINI & BMW Motorrad and help deliver national loyalty campaigns.

The role focuses on CRM, content updates, and coordination with internal stakeholders. The placement is aimed at current university students returning after study for at least six months, with a passion for automotive finance, strong Office skills, and the ability

Qualifications

Current university programme; must be returning for a minimum of 6 months after placement.
Interest in automotive and finance industry.
Confident user of Microsoft Office (Excel, Word, PowerPoint).
Strong written and verbal communication skills.
Ability to use initiative and manage own projects autonomously.
Creative and innovative mindset to challenge norms.

Responsibilities

Active management of customer loyalty offers in collaboration with internal stakeholders.
Keep the Retailer HUB up to date across business areas with new content and imagery.
Digitally create and manage the Retention App platform and customer journey touchpoints.
Create slides for customer webinar interactions and training material.
Support to drive customer satisfaction and collaborate with BMW UK.