Customer-Focused Store Colleague | Training & Bonuses

H&T Group Ltd; Greater London; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

30 days holiday

Holiday buy/sell

Private healthcare plan

Cycle to work

Season ticket loans

Staff discounts 25% off jewellery and高

Incentive schemes

Retailer discounts via perks portal

Job summary

H&T Group Ltd is seeking a Store Colleague in London, located in Tooting. The role is full-time (37.5 hours) with training leading to pay progression. You’ll be the face of the business, welcoming customers and offering tailored solutions while ensuring excellent service and compliance in a busy retail environment.

No pawnbroking experience is required; instead, a genuine interest in people and integrity are valued. Training is provided to help you succeed and grow within the company.

Qualifications

• Experience in customer-facing role is beneficial but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Deliver excellent customer service with a friendly, professional approach.
• Assist customers with pawnbroking, retail sales, and financial products.
• Maintain high standards of store presentation and compliance.
• Collaborate with the team to achieve targets.
• Handle transactions accurately and securely.

Skills

Customer service

Communication skills

Tamil language

Teamworking

Job description

H&T Group Ltd is seeking a Store Colleague in London, located in Tooting. The role is full-time (37.5 hours) with training leading to pay progression. You’ll be the face of the business, welcoming customers and offering tailored solutions while ensuring excellent service and compliance in a busy retail environment.

No pawnbroking experience is required; instead, a genuine interest in people and integrity are valued. Training is provided to help you succeed and grow within the company.