Customer-Focused Store Associate—Training & Perks

H&T Group Ltd; East Midlands; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Discretionary annual bonus up to £2,0​

30 days holiday plus bank holidays

Flexibility to buy/sell holiday

Private healthcare plan

Cycle to work scheme

Season ticket loans

Staff discounts up to 25%

Incentive schemes

Employee perks portal discounts

Job summary

H&T Group Ltd is recruiting a Store Colleague in Derby. You will greet customers, understand their needs and offer tailored solutions across pawnbroking, retail sales and financial products.

You don't need pawnbroking experience; we provide full training and support to help you build confidence in a fast-paced environment where no two days are the same. Expect a competitive starting rate with opportunities to earn bonuses as you grow.

Qualifications

• No pawnbroking experience required; genuine interest in people is valued.
• Full training provided with ongoing support to help you succeed.
• Willingness to learn in a fast-paced retail environment.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with pawnbroking, retail sales and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – additional languages are valued though not required

Skills

Customer service

Sales

Cash handling

Multilingual (bonus)

Job description

H&T Group Ltd is recruiting a Store Colleague in Derby. You will greet customers, understand their needs and offer tailored solutions across pawnbroking, retail sales and financial products.

You don't need pawnbroking experience; we provide full training and support to help you build confidence in a fast-paced environment where no two days are the same. Expect a competitive starting rate with opportunities to earn bonuses as you grow.