Customer-Focused Store Colleague — Flexible Hours & Training

H&T Group Ltd; Sheffield; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

30 days holiday

Private healthcare

Cycle to work

Staff discounts

Bonus scheme

Job summary

H&T Group Ltd is seeking a Store Colleague in Sheffield to warmly greet customers, understand needs and provide tailored solutions across pawnbroking, retail and financial products.

You will receive full training in a supportive environment within a 285+ store network, with hourly pay starting at £12.75 and rising to £13.44 after training, for 30 hours a week, plus discretionary bonuses up to £2,000 a year based on KPIs.

Qualifications

• No pawnbroking experience required; training provided.
• Strong interest in people and customer service.
• Flexible schedule including weekends.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

Skills

Customer service

People skills

Integrity

Willingness to learn

Team collaboration

Multilingual

Job description

H&T Group Ltd is seeking a Store Colleague in Sheffield to warmly greet customers, understand needs and provide tailored solutions across pawnbroking, retail and financial products.

You will receive full training in a supportive environment within a 285+ store network, with hourly pay starting at £12.75 and rising to £13.44 after training, for 30 hours a week, plus discretionary bonuses up to £2,000 a year based on KPIs.