Customer-Focused Sales Advisor, Optical & Hearing

Scrivens Opticians & Hearing Care; Sheffield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Full training

Staff discounts

Family-run culture

Career pathways

Generous leave

Job summary

Scrivens Opticians & Hearing Care in Sheffield is seeking a friendly Sales Advisor. You’ll be the first point of contact, helping customers choose frames and hearing products while delivering welcoming, expert service in a fast-paced store.

Trainings provided from day one; enjoy staff discounts, a generous annual leave allowance, and a supportive, family-run company culture that offers clear career pathways into senior sales, management or clinical roles.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience is preferred but not essential.
• Able to work in a team or independently with initiative; eager to learn.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and the branch team to ensure a seamless customer journey.

Skills

Friendly demeanor

Communication skills

Team player

Independent worker

Basic IT skills

Attention to detail

Tools

POS systems

Job description

Scrivens Opticians & Hearing Care in Sheffield is seeking a friendly Sales Advisor. You’ll be the first point of contact, helping customers choose frames and hearing products while delivering welcoming, expert service in a fast-paced store.

Trainings provided from day one; enjoy staff discounts, a generous annual leave allowance, and a supportive, family-run company culture that offers clear career pathways into senior sales, management or clinical roles.