Customer-Focused Retail Floor Associate

JD Sports Fashion PLC; Bath; Híbrido; GBP 12.000 - 21.000; A tiempo parcial

Descripción de la vacante

JD Sports Fashion PLC in Bath is seeking a Store Colleague to help deliver an outstanding in-store experience. You will greet customers, answer product questions, replenish stock, and keep displays sharp to reflect our high standards.

You will work on the shop floor, use in-store systems, process transactions, and collaborate with colleagues to keep the store running smoothly. A positive attitude, teamwork, and a passion for helping customers will help you grow with our brand.

Formación

• Ability to adapt communication style to different people and situations.
• Able to engage positively with customers and colleagues.
• Good organisational skills and task management.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes.

Responsabilidades

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conocimientos

Customer service

Communication

Teamwork

Sales support

Attention to detail

Descripción del empleo

JD Sports Fashion PLC in Bath is seeking a Store Colleague to help deliver an outstanding in-store experience. You will greet customers, answer product questions, replenish stock, and keep displays sharp to reflect our high standards.

You will work on the shop floor, use in-store systems, process transactions, and collaborate with colleagues to keep the store running smoothly. A positive attitude, teamwork, and a passion for helping customers will help you grow with our brand.