Customer-Focused Retail Associate

Bestway-Group; Plymouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group in Plymouth is seeking a customer service focused individual to greet customers, respond to queries, and assist with stock replenishment and merchandising. The role emphasizes friendly service, accuracy at the till, and maintaining store standards in line with company guidelines.

Candidates should be able to work flexibly, communicate effectively, and build positive relationships with colleagues and customers.

Qualifications

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Job description

Bestway Group in Plymouth is seeking a customer service focused individual to greet customers, respond to queries, and assist with stock replenishment and merchandising. The role emphasizes friendly service, accuracy at the till, and maintaining store standards in line with company guidelines.

Candidates should be able to work flexibly, communicate effectively, and build positive relationships with colleagues and customers.