Customer Experience Associate

Bestway-Group; Portslade by Sea; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway-Group is seeking a motivated retail assistant to deliver exceptional customer service in a busy store environment. You will greet customers, respond to inquiries, and recommend products while maintaining accurate till operations and stock levels.

The role emphasizes teamwork, adaptability to store needs, and a proactive approach to supporting store goals. No formal salary details are stated in the posting.

Qualifications

• Strong customer service orientation and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to establish positive working relationships with others.
• Flexible and adaptable to store needs and shifts.
• Ability to prioritise tasks in a busy environment.
• Strong teamwork and contribution to team spirit.

Responsibilities

• Acknowledge customers in a friendly, welcoming way.
• Respond promptly to queues and queries.
• Attend to customer needs and be courteous and respectful.
• Recommend products and promotions to customers.
• Carry out freshness checks and ensure till accuracy.
• Perform stock replenishment and merchandising per guidelines.

Skills

Customer service

Communication

Teamwork

Flexibility

Prioritisation

Positive attitude

Job description

Bestway-Group is seeking a motivated retail assistant to deliver exceptional customer service in a busy store environment. You will greet customers, respond to inquiries, and recommend products while maintaining accurate till operations and stock levels.

The role emphasizes teamwork, adaptability to store needs, and a proactive approach to supporting store goals. No formal salary details are stated in the posting.