Retail Customer Experience Associate

Bestway-Group; Gloucester; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group in Gloucester is seeking a driven store assistant to deliver exceptional customer service on the shop floor. If you enjoy interacting with people, pay attention to detail and take the initiative to help when something needs doing, this is a fantastic place to build a retail career with us.

You will greet customers in a friendly way, respond to queries quickly, assist with promotions, carry out freshness checks, ensure till accuracy and support stock replenishment and merchandising

Qualifications

• Demonstrated ability to deliver exceptional customer service.
• Strong communication and interpersonal skills.
• Able to establish and maintain positive working relationships with others.
• Flexible and adaptable to store needs.
• Ability to prioritise tasks and work as part of a team.

Responsibilities

• Greet customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs and promotions.
• Carry out freshness checks and ensure till accuracy.
• Perform stock replenishment and merchandising in line with company guidelines.

Skills

Customer service

Communication

Teamwork

Adaptability

Prioritisation

Positive attitude

Job description

Bestway Group in Gloucester is seeking a driven store assistant to deliver exceptional customer service on the shop floor. If you enjoy interacting with people, pay attention to detail and take the initiative to help when something needs doing, this is a fantastic place to build a retail career with us.

You will greet customers in a friendly way, respond to queries quickly, assist with promotions, carry out freshness checks, ensure till accuracy and support stock replenishment and merchandising