Customer Experience & Merchandising Associate

Bestway-Group; Bovey Tracey; On-site; GBP 20,000 - 24,000; Full time

Job summary

Bestway Group in Bovey Tracey is seeking a dedicated store assistant who delivers exceptional customer service and helps create a welcoming shopping environment. You will greet customers, respond to inquiries, assist with stock, promotions, and till accuracy, and work as part of a friendly team to support store objectives.

You will be a flexible, proactive team player, capable of prioritising tasks and maintaining high standards of customer care in a busy retail setting.

Qualifications

• Exceptional customer service mindset.
• Strong communication skills.
• Able to build positive working relationships.
• Flexible and adaptable to store needs.
• Able to prioritise tasks.

Responsibilities

• Acknowledge customers warmly.
• Respond to queues and queries quickly.
• Attend to customer needs.
• Be courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks and maintain till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Customer service

Communication

Teamwork

Flexibility

Prioritisation

Job description

Bestway Group in Bovey Tracey is seeking a dedicated store assistant who delivers exceptional customer service and helps create a welcoming shopping environment. You will greet customers, respond to inquiries, assist with stock, promotions, and till accuracy, and work as part of a friendly team to support store objectives.

You will be a flexible, proactive team player, capable of prioritising tasks and maintaining high standards of customer care in a busy retail setting.