Customer Experience Champion - Retail

Bestway-Group; Caerphilly; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group in Caerphilly, United Kingdom, is seeking a customer-focused store assistant dedicated to delivering outstanding service. You will greet customers, respond to queries, and ensure shelves are well stocked and tills are accurate.

A keen eye for detail and a proactive approach will help you shine in a busy retail environment. We value teamwork, adaptability, and the ability to build positive relationships with colleagues and customers.

Qualifications

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Job description

Bestway Group in Caerphilly, United Kingdom, is seeking a customer-focused store assistant dedicated to delivering outstanding service. You will greet customers, respond to queries, and ensure shelves are well stocked and tills are accurate.

A keen eye for detail and a proactive approach will help you shine in a busy retail environment. We value teamwork, adaptability, and the ability to build positive relationships with colleagues and customers.