Night Retail Associate - Customer Service Pro

Bestway-Group; Bovey Tracey; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group is seeking a customer-oriented store assistant to welcome customers, handle queries, and support daily store operations. You will play a key role in delivering great service, assisting with promotions, and ensuring accurate till operations.

Join a team focused on customer satisfaction, stock replenishment, and merchandising, with an emphasis on teamwork, adaptability and a positive store environment.

Qualifications

• Desire to offer exceptional customer service.
• Strong communication skills.
• Ability to establish positive working relationships.
• Flexibility to meet store needs.
• Ability to prioritise tasks.
• Strong team spirit and collaboration.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Courteous, cheerful and respectful demeanor.
• Recommend productions and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Stock replenishment and merchandising in line with company guidelines.

Skills

Exceptional customer service

Great communication

Team player

Flexible/adaptable

Task prioritisation

Positive working relationships

Job description

Bestway Group is seeking a customer-oriented store assistant to welcome customers, handle queries, and support daily store operations. You will play a key role in delivering great service, assisting with promotions, and ensuring accurate till operations.

Join a team focused on customer satisfaction, stock replenishment, and merchandising, with an emphasis on teamwork, adaptability and a positive store environment.